Senior L&D Manager

Website USwitch




London or Cardiff

Job Title

Senior L&D Manager

About the Job

At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.

Our mission is to empower consumers to make confident decisions. With our unique set of brands, including Uswitch,, and Tempcover, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.


Based in either Cardiff or London, with regular travel between these offices on an ongoing basis (with occasional travel to our Fleet office).

About the Role:

The People team’s main objective is to help our staff thrive. We aim to ensure each employee fulfils their personal and professional goals, while supporting RVU’s high performance culture and contributing to the ongoing success of the business. The People team is closely aligned with senior management across the wider business, and is expected to play an integral part in supporting the delivery of our objectives.

We’re looking for an energetic senior L&D professional to own the L&D strategy that is integral to our future success.

The role will report to our Chief People Officer, whilst working closely with major stakeholders including the Heads of HR and management teams across all locations.

Key responsibilities include:

Design and deliver learning and development programs and initiatives that support RVU’s strategic objectives.
Partner with business leaders across multiple departments including Tech, Marketing and Analytics to identify skill gaps / development needs and design appropriate L&D provision.

Develop and maintain strong relationships with internal stakeholders and external providers to ensure RVU has a ‘best in class’ L&D function
Ensure that training aligns with internal career frameworks, our review system and wider talent initiatives (such as mentoring) to provide personalised development.

Ensure mandatory training across multiple areas such as compliance, infosec and HR is effectively delivered and monitored.
Maintain appropriate systems for measurement of L&D programs effectiveness.

What we’re looking for:

Extensive experience gained in-house with a digital / technology business
Clear understanding of learning needs in a performance driven culture
Experience of ‘owning’ an L&D strategy
You have a proven track record of working with leaders of technical teams including engineering, analytics, marketing, product etc to produce best in class training.
Exposure to devising training programs that allow technical training through subject matter experts – eg ‘train the trainer’.
Project management skills, with the ability to proactively solve challenges
Improvement ethos by using KPIs / OKRs to measure the effectiveness of learning programs and initiatives
Our commitment to you:

At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.


We want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time at RVU even more enjoyable. Some of these benefits include:

A competitive salary and bonus package
Employer matching pension up to 7.5%
Hybrid working approach of in-office (2 days per week) and working from home, and a “Work from Home” budget to help contribute towards a great work environment at home
Excellent maternity, paternity and adoption leave policy, for those key moments in your life
25 days holiday (increasing to 30 days) + 2 days “My Time” per year
Up to 30 days per year “working from anywhere”
A healthy learning and training budget
Electric vehicles scheme
In office gym
Free breakfast in the office daily
Health insurance
Free access to the Calm and Peppy app for physical and mental health
Regular events – from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

P.s. As a tech company who strives to get better every day, we use Metaview during the interview processes to record and transcribe interviews so we can continuously improve the quality of our interviews and your experience. This has no bearing on the assessment of you as a candidate and you can opt out at any time.




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