Senior HR Operations Specialist

  • Permanent
  • Remote

Website Sumsub





Job Title

Senior HR Operations Specialist

About the Job

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 2,000 clients across the fintech, crypto, transportation, trading and gaming industries including Mercuryo, Bybit, Huobi, Unlimint, DiDi, Poppy and TransferGo.

Now we are looking for a Senior HR Operations Specialist to join our team ensuring smooth day-to-day HR functions, implementing process improvements, updating policies, and collaborating with cross-functional teams.

What You Will Be Doing:

  • Coordinate the onboarding process for new employees, including paperwork, orientation.
  • Handle exit procedure for departing employees.
  • Maintain and update employee records, ensuring accuracy and compliance.
  • Manage HR files and records.
  • Stay up-to-date with employment laws and related regulations and ensure HR policies and procedures are in compliance.
  • Prepare and submit HR-related reports as required by management or regulatory agencies.
  • Act as a point of contact for employee inquiries related to HR policies, procedures, and programs.
  • Help resolve routine employee issues and escalate more complex matters to HR management.
  • Work with HRIS to design, test and rollout reports and dashboards.
  • Participate in HR-related projects, such as process improvements, policy updates or implementations.

About you:

  • 3 years minimum of HR experience directly supporting a client group or business unit in HR operations (areas including payroll, benefits, HRIS management). This role is good for people who are just starting out and want to learn more about this area, and also for experienced professionals who can contribute their expertise to drive the company’s growth. HR operating experience globally or multiple countries.
  • Excellent knowledge and experience using any HRIS, nice to have – implementing system features and providing HR metrics and analytics.
  • Excellent project management experience.
  • Excellent organization skills, attention to detail, and ability to prioritize actions.
  • Ability to work effectively in a fast-paced environment, across multiple tasks/projects simultaneously.
  • Ability to multi-task with a strong attention for detail and problem solving.
  • Good command of written and spoken English.

What We Offer:

  • Competitive compensation in compliance with your professional expertise.
  • Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
  • International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
  • Remote first company – work from anywhere in the world.
  • Paid vacation and sick leave.
  • Sounds like a great opportunity for your career development? Then go ahead and apply!



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