Website DELIVER
Company
DELIVER
Location
Remote – London
Job Title
People & Values Director
About the Job
ROLE PURPOSE & SCOPE
The People & Values Director will report directly to the CEO and lead the design and execution of DELIVER’s people strategy, mission, and values. This role will oversee the development of a robust HR infrastructure and foster an inclusive, high-performance culture during a phase of accelerated growth. The position requires balancing strategic foresight with operational delivery, ensuring that people-related initiatives directly support DELIVER’s core values of Planet, People, and Profit.
REPORTING LINES
Reports to: Chief Executive Officer
Direct reports: None (collaborates cross-functionally and with outsourced HR/Payroll service providers)
Key Responsibilities
Performance Optimization & Accountability
- Design and enforce performance frameworks (OKRs, KPIs, reviews) to maximize productivity, alignment, and accountability.
- Drive continuous feedback culture, addressing underperformance firmly and constructively.
- Partner with leadership to ensure that people strategy directly supports Deliver’s growth, profitability, and long-term objectives.
Rules Enforcement & Governance
- Ensure consistent application of HR rules and policies across geographies, covering probation, notice periods, disciplinary, and grievance processes.
- Maintain compliance with UK employment law and local mandatory provisions; proactively manage risk through governance and audits.
- Act as the guarantor of fairness, consistency, and rigor in people management.
Engagement & Well-Being
- Champion Deliver’s Planet–People–Profit values, embedding them in all HR practices and initiatives.
- Develop and lead strategies to strengthen engagement, diversity, inclusion, and well-being in a fully remote environment.
- Build a culture of trust, collaboration, and accountability, ensuring employees feel valued and supported.
Strategic People Leadership
- Serve as a trusted advisor to the CEO and executive team on culture, organizational design, and people-related decisions.
- Oversee all hires, leadership development, and succession planning to support Deliver’s scaling journey.
- Provide HR analytics and insights to inform strategic decision-making and measure impact.
Required Experience & Qualifications
- Minimum 10 years of progressive HR experience, including at least 5 years in a senior HR leadership role.
- Proven track record in building and scaling HR functions in high-growth, multicultural, and remote-first environments.
- Experience in strategic HR planning, talent management, and cultural transformation.
- Strong knowledge of HR compliance and labor laws in multiple jurisdictions (Europe, UK, Asia preferred).
- Master’s degree in Human Resources, Business Administration, or related field (MBA preferred).
- Fluency in English.
COMPETENCIES & BEHAVIOURS
- Strategic thinker with the ability to translate vision into actionable plans.
- High emotional intelligence and cultural sensitivity.
- Collaborative leadership style with strong influencing skills.
- Excellent communication and interpersonal abilities.
- Resilient, adaptable, and able to thrive in a fast-paced environment.
- Commitment to sustainability, diversity, and ethical business practices.
SUCCESS MEASURES
- Delivery and adoption of organizational performance frameworks.
- Measurable improvement in engagement and retention metrics.
- Implementation of career pathing and culture programs within agreed timelines.
- Positive feedback from employee engagement surveys.
- Compliance with labor laws and successful HR audits.
LOCATION & CONTRACT TYPE
- Remote (UK preferred) with regular travels to London (approx. twice per month).
- Full-time Executive Position
Package & Other Benefits
- Base Salary: up to 80,000 GBP (depending on track record).
- Performance Bonus: 20% of base salary, linked to OKRs.
- Opportunity to join a thriving and profitable international business that will become the global leader in the events segment of one-to-one meetings.
- Mission & values alignment: Planet–People–Profit model, reinvesting profits in sustainability; B Corp certification in progress; SBTi commitment underway.
- Mostly remote work setup with some travel in Europe (London, Amsterdam).
- 8 weeks of annual leave (including national public holidays).
- Professional development support.