Website Kooth
Company
Kooth
Location
London
Job Title
Director of People
About the Job
Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.
Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life.
Role Objective
As the Director of People for our UK operations, you will play a pivotal role in shaping and executing our people strategy. You will work closely with a US counterpart (VP of People, US) and both our UK Country Leadership Team and the Global Leadership Team to create and implement a unified global people function that aligns with our organisational goals, enhances employee experience and drives business success. Your experience in people management, strategic planning, disciplined execution and cross-cultural collaboration will be critical in this role.
Key Components
- Strategic Leadership – 25%
- Talent Management – 20%
- Employee Experience – 15%
- Compliance and Best Practice – 15%
- Global Collaboration – 15%
- Data and Analytics – 10%
- Main Responsibilities
Strategic Leadership
- In collaboration with the Chief Services Officer and VP of People, US develop and execute the people strategy for the UK in alignment with the global people strategy.
- Partner with the VP of People, US and other leaders to integrate and standarise people practices across regions.
- Provide strategic counsel to senior leadership on people-related matters, including organisational design, talent management, and employee engagement.
- Act as a key member of the UK Country Leadership Team, representing the voice of the UK People Team.
Talent Management
- Working alongside the Head of Talent Management, support in the development of local talent acquisition and retention strategies to attract and retain top talent in the UK.
- Within the UK People Function and wider across the UK business, champion a culture of high performing teams through the implementation of robust performance management systems, including goal setting, performance reviews and professional development initiatives.
- Drive succession planning and career development programmes, together with the Head of Talent Management to build a strong pipeline of future leaders.
Employee Experience
- Foster a positive and inclusive workplace culture that aligns with our core values and enhances employee satisfaction.
- Design and implement employee engagement initiatives, including surveys, feedback mechanisms, and action plans to address areas of improvement.
- Working together with local People Partners, address employee relations issues and ensure a fair, equitable, and supportive work environment.
Compliance and Best Practice
- Working in partnerships with the Head of Legal and their team, ensure compliance with UK employment laws, regulations and industry standards.
- Develop and maintain HR policies and procedures that reflect best practices and support organisational goals.
- Stay informed on emerging HR trends and legislative changes to ensure the company remains competitive and compliant.
Global Collaboration
- Work collaboratively with the VP of People, US and other global HR partners to harmonise policies, processes and best practices.
- Lead and contribute to the development and implementation of global People initiatives, including diversity and inclusions programmes, employee wellness and organisational development.
Data and Analytics
- Utilise People metrics and data analytics to drive decision-making and measure the effectiveness of our People strategies.
- Monitor and report on key performance indicators related to employee engagement, turnover, and talent management to inform strategic adjustments.
Requirements –
National employment law knowledge and expertise
Process Optimisation
Strategy development
Implementing high performance culture
Implementing well-being strategy
Project execution
Understanding of employee benefit landscape
G-Sheet & Excel
Data Analytics
Power Skills
Collaboration
Stakeholder Management
Conflict Management
Attention to detail
People Management
Experience / Qualifications
- Bachelor’s degree in Human Resources, Business Administration or a related field. Advanced degree of HR Certification (eg CIPD Level 7) or equivalent in experience.
- Proven experience in HR leadership roles, with a track record of successfully managing people function preferably in a healthcare
or technology environment. - Expert understanding of UK employment law and regulations, with experience in a global or multi-national setting preferred,
though not required. - Excellent interpersonal and communication skills, with the ability to influence and build relationships across all levels and
departments of the organisation. - Demonstrated ability to lead and motivate teams, manage change, and drive organisational performance.
- Proficient in HR systems and data analytics tools.