Director Human Resources Operations

Website ISTARI

Company

ISTARI

Location

Hybrid – London

Job Title

Director Human Resources Operations

About the Job

Location: W1 North Audley Street
Work Type: Hybrid (2-3 days in the office/week)
Reporting Line: Chief People Officer

Key accountabilities:

  • Business partnering: with CEO and leadership team globally to deliver high quality HR support and guidance on the full suite of people and organisational-related topics.
  • HR Budget and payroll: ownership of ~18M USD payroll costs and ~500K non-payroll budget. Driving close partnership with Finance team to ensure cost control and optimisation. Ownership of monthly payroll and relationship owner for payroll provider(s) and Employer of Record.
  • Hiring and onboarding: lead on recruitment at all levels of the company globally whilst continuing to improve hiring practices and decision-making. Oversight of employee onboarding partnering with hiring managers to ensure optimal experience.
  • Performance management and employee relations: driving effective performance management process and handling ER cases (investigations, grievances etc., if needed), leading on restructuring including redundancies, dismissals and settlements.
  • Policies, practices and process improvement: continuous improvement of policies, practices and processes in line with business needs and company priorities.
  • Compliance, audit and GDPR: member of Risk Committee, ensure support for compliant and robust organisation that is GDPR compliant and cyber-secure. Oversight of and accountability for auditing, as needed.
  • Culture and employee value proposition: continue to strengthen company culture and employee value proposition through various initiatives and projects including compensation and benefits, wellbeing etc.
  • Line management: of HR Admin and team assistants

Expected Outcomes:

  • Leadership team members supported with pragmatic and timely operational support combined with senior-level HR advice and expertise as needed
  • HR budget control, cost management and compliance as needed to support the business and to ensure organisational resilience
  • Ongoing definition of our employee value proposition particularly (but not only) through the lens of reward, recognition and wellbeing that supports our vision and mission
  • Employee engagement, talent attraction and retention through our holistic employee value proposition and culture

Candidate profile, essential skills and experience:

  • HR generalist with expertise (~15 years’) in comp & ben, org design and change/project management
  • Global HR experience across Asia Pac, EMEA and Americas
  • A self-starter who can thrive in an evolving start-up environment
  • A good level of resilience, comfortable working with ambiguity and keen to problem-solve
  • Able to build credibility quickly with senior leaders internally and external stakeholders e.g. Temasek, PDG team etc.
  • Trust-worthy, empathetic, tuned-in to organisational and individuals’ needs – experience in building organisational cultures and practices
    Internal communications

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